Privacy Policy – Blarney Window Systems
- Introduction
Blarney Window Systems (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.blarneywindowsystems.ie/ or use our services.
We comply with the General Data Protection Regulation (GDPR), Data Protection Acts 1988–2018, and other applicable laws of Ireland regarding personal data protection.
- Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Technical Information: IP address, browser type, time zone settings, and device information.
- Transactional Information: Records of your purchases, services used, and payment details.
- Other Information: Information you provide via forms, correspondence, or customer service interactions.
- How We Use Your Data
We use your data for the following purposes:
- To provide our services: We use personal data to fulfil our contractual obligations to you, such as processing payments, providing services, or responding to queries.
- To improve customer experience: We analyse the data to better understand how you use our services and improve our offerings.
- To communicate with you: We use your contact information to provide updates about our services, send newsletters (if you have opted in), and respond to customer service requests.
- To ensure security and compliance: We use your information to detect, prevent, or investigate potential security breaches, fraud, or legal violations.
- For marketing purposes: If you consent, we may send promotional materials or marketing communications about our products or services.
- For analytics: We use aggregated and anonymized data to perform analytics, monitor trends, and improve our business operations.
- Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Contractual necessity: To provide you with the services you have requested.
- Legitimate interests: For business purposes, including improving our services, ensuring security, and preventing fraud, as long as your rights do not override these interests.
- Consent: Where we have your consent, for example, for marketing communications. You can withdraw your consent at any time.
- Legal compliance: To meet legal obligations, such as record-keeping for tax purposes.
- Data Sharing
We do not share your personal data with third parties except in the following cases:
- With service providers who assist us in operating our business and providing our services (e.g., payment processors, IT support).
- If required by law, to comply with legal obligations or respond to lawful requests from public authorities (e.g., data protection authorities, law enforcement).
- With your consent, or when necessary to protect your rights, our rights, or the safety of others.
- Data Retention
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
- Your Rights
Under the GDPR, you have the following rights:
- Right of access: You have the right to request copies of your personal data.
- Right to rectification: You have the right to request correction of inaccurate or incomplete data.
- Right to erasure: You can request that we delete your data, subject to certain exceptions.
- Right to restrict processing: You have the right to request we limit the processing of your personal data.
- Right to data portability: You have the right to receive your data in a structured, machine-readable format.
- Right to object: You can object to the processing of your personal data for direct marketing or legitimate interest purposes.
If you wish to exercise any of these rights, please contact us at [email address].
- Security of Your Data
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee its absolute security.
- Changes to This Policy
We may update this Privacy Policy from time to time in response to legal, technical, or business changes. We encourage you to review this page periodically to stay informed about how we are protecting your data.
- Contact Us
If you have any questions about this Privacy Policy, or if you want to exercise any of your rights, please contact us at:
Blarney Window Systems
3a Westlink Business Park
Old Mallow Road,
Cork, Ireland.
Office: 00 353 21 430 8446